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DPF Masters
Book a service

Book the vehicle in.
Four questions, one minute.

Tell us what you need, what you drive and when suits you. A service advisor confirms the slot by phone, usually within one working hour, and nothing is charged until the diagnostic has told us what the job actually is.

Confirmation
Within 1 hr
Diagnostic first
Always
Typical turnaround
Same day
Cleaning warranty
12 months

Step 1 of 4

What do you need done?

Not certain? Choose the diagnostic: it establishes the actual fault, and the cost is credited against whatever work follows.

Your enquiry is emailed to our service team. The copy kept in this browser is only so you can see your own reference; it is not how we receive it.

Before you come in

  • Keep at least a quarter tank of fuel: many platforms will not run a regeneration below that.
  • Do not clear the fault codes. The stored history is diagnostic evidence.
  • Bring the service book if you have it, along with any previous DPF work records.
  • Note when the symptoms started and what the vehicle was doing at the time.

Running more than three vehicles? Fleet rates and the loan filter pool apply from three upward, and cleaning downtime drops to about an hour per vehicle.

Fleet programs
After you book

What actually happens next

No part of this is a black box. You will know what we found, what we did and what it cost at every stage.

We call to confirm

A service advisor confirms the slot, checks the symptoms and tells you roughly how long the vehicle will be with us.

Diagnostic first

Every job opens with a measurement pass. It separates a loaded filter from a sensor or injector fault before anything is removed.

Firm quote, then approval

You get a written figure and a recommendation. Nothing beyond the diagnostic proceeds until you authorise it.

Report on handover

Before-and-after flow figures, photographs, root cause and the warranty certificate: issued as a document you keep.

The full workshop sequence runs to 6 documented steps.

See the process